Thank you for visiting our Web Site, ecommerce site (“Site”). This Site is a website or e-commerce site belonging to Intellect Coffee (“Company”) hosted by  This Site is subject to the applicable data protection legislations in the UAE.


These Legal Terms and Conditions govern the use of and access to the Site i.e. “”. Your use of this Site is governed by the following terms of use (“Terms”). If you do not agree with all of these Terms, please exit this Site. By using this Site, you agree to comply with and to be bound by these Terms, including the privacy policy and, when you make an online purchase through the Site, the Company reserves the right to, from time to time, change these Terms at its sole discretion. By using this Site after any such change, you agree to comply with, and be bound by, the Terms as changed.

Copyright, Trademark and other Intellectual Property Protection

This Site as a whole, and all material on this Site, is protected by copyright and other intellectual property rights as applicable to the Company.


You agree that any and all materials tangible and intangible attributable to or available on this Site including suggestions, designs, concepts, photographs, testimonials, and other items or materials (except for your personal information) disclosed or submitted to the Company through this Site or by other means (“Submissions”) are neither confidential nor proprietary to you. All submissions become the Company property upon submission to the Company. By making a Submission to the Company, you assign to the Company all rights, title and interests, including copyrights, in the Submission. The Company has no obligation (i) to keep any Submission confidential; (ii) to pay you or anyone any compensation for any Submission or for using a Submission; or (iii) to respond to or acknowledge any Submission. You represent and warrant that no Submission you make will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary rights. By making a Submission, you agree that the Company has the right (but not the obligation) to copy, publish, distribute or use such Submission for any purpose, including, but not limited to, advertising, promotional, product development, legal, regulatory or government related purposes or other commercial purposes, without compensation to you or to any other person. You are and shall remain solely responsible for the content of any Submission you make.


This Site may contain material, website links or references attached to the Site which do not belong to the Company. The Company is not responsible for the availability of, or any content or material contained in, purchased or obtained through, any such websites. The Company does not, by linking to another site, or by making reference to any third-party information, products or services, endorse those sites or materials. Any questions or comments relating to any other website should be addressed to the operator of those sites. No linking to this website is permitted without the Company’s prior written permission.

The Company shall not be liable for the actions of the customer including viewing, purchasing, transacting through the Site. The customer shall be responsible for the payments made for the purchase of the materials, products through the Site and any claims in this regard shall be addressed to the concerned bank or payment channel partners.


The Company’s products depicted on this Site are representative of the actual product.  The Company products displayed on the Site are some of our chosen products and not all of the Company’s products are shown on the Site.


Material in this Site may contain inaccuracies or typographical errors. The Company is not liable or responsible for any inaccuracies or errors, or for any claims, loss or damage whatsoever caused by the usage or arising from any user’s reliance on the information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.

This Site, may be hosted by any 3rd party website or channel at the discretion of the Company and the Company shall not be responsible or liable in any manner whatsoever or in any forum for the use of the Site, purchase of the Company products on the Site and for any lack, delays, costs, damages, risks, claims or for information shared, processed through such 3rd party hosting website or channel.

No Warranties

This site and the contents of this site are provided on an “as is” and “as available” basis. The Company makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of title or freedom from malicious programs (such as viruses, worms or trojan horses) or implied warranties of merchantability or fitness for a particular purpose, with respect to this Site or its contents and expressly disclaims any representations and warranties. The Company does not represent or warrant that the information contained in this Site is accurate, complete or up-to-date, that this Site is free of defects or that any defects will be remedied. You agree, by using this Site, that your use of this Site is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this Site, and that the Company shall not be responsible or liable for any claims, damages of any kind whatsoever arising out of, caused by or related to your use of this Site. Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.

Limitation of Liability and Indemnity

In no event shall the Company be liable for any actual, direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any other damages whatsoever, even if the Company has been previously advised of the possibility of such damages, whether in an action under contract, tort or under any other theory, arising out of or in connection with the use, inability to use, or performance of the information, products and materials, purchase of products, on this Site. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, some or all of the above limitations may not apply to you.

Any dispute or claim arising out of or in connection with this Site shall be governed and construed in accordance with the laws of UAE and the applicable courts in UAE alone shall have exclusive jurisdiction in case of any related matters.

Age of Majority

The customer using the Site who are Minor /under the age of 18 shall not register as a User of the Site and shall not transact on or use the Site. The Company holds no responsibility in this regard.

Customer Service

For any assistance, please contact our customer service department through Email:

Method of Payment

Kindly note that payments using credit cards are processed in the currency as displayed at the time of payment for the Company’s products.

Delivery Policy

We ensure that all orders placed shall be delivered to you at the earliest. Please ensure you complete your address details correctly when placing your order. You will usually get an email receipt of your purchase – please be careful to enter your correct email address. You will receive an email receipt when your order is shipped along with the tracking number. Your package is sent in an adequately protected packaging to ensure safe transit and receipt as fast as possible.

Any delay in transit is not responsibility of the Company.

The Company will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Return Policy

We will replace any defective product if informed and returned within 3 days. However, we cannot accept returns for any other reasons. All refunds will be processed through the original mode of payment. Please get in touch with our customer service to coordinate your return or refund. You can communicate with our Customer Service departments using the information provided above under the heading “Customer Service”.